Privacy Policy

Last Updated: 12th February, 2026

This Privacy Policy outlines how Zarover (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you use our mobile application ("the App") or interact with us in other ways. By using the App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you disagree with this policy, please do not use the App.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any modifications will be posted on the App, with the "Last updated" date updated accordingly.

How We Collect and Use Your Personal Information

To offer the App and related services, we gather personal information from various sources, as explained below. The data collected and used depends on your interactions with us.

Information We Collect Directly from You

We gather information directly from you when you engage with the App. This may include:

  • Basic Contact Details: Such as your name, address, phone number, and email.

  • Order Information: Including billing and shipping addresses, payment confirmations, and contact details.

  • Account Details: Including your username, password, and security questions.

  • Shopping Activity: Such as items viewed, added to the cart, or saved in your wishlist.

  • Customer Support Details: Information provided during communications with our support team.

You can choose not to provide certain information, but doing so may restrict access to some App features.

Information We Collect via Cookies

We use cookies and similar technologies to gather data about your use of the App ("Usage Data"). This may include device data, browser info, network connection details, IP address, and other activity data.

Information from Third Parties

We may receive information about you from third parties such as service providers, payment processors, and online tracking technologies. All third-party information will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing Products and Services: To fulfill orders, process payments, manage accounts, arrange shipments, handle returns and exchanges, and enable you to submit reviews.

  • Marketing and Advertising: To send promotional communications, display targeted ads, and customize your App experience.

  • Security and Fraud Prevention: To detect fraud, prevent security breaches, and ensure the integrity of the App.

  • Communication: To provide customer support and enhance services.

Cookies

We utilize cookies to enhance the App's functionality, run analytics, and understand how users interact with it. You can manage cookie preferences via your browser settings, but disabling cookies may impact some App features.

How We Share Personal Information

We may share your personal information with third parties for legitimate reasons, including:

  • Vendors and Service Providers: Who assist with App functionality and related services.

  • Business and Marketing Partners: For service provision and advertising.

  • Affiliates: Within our corporate structure.

  • Business Transactions or Legal Requirements: In connection with mergers, legal obligations, or to protect our rights and those of our users.

Security and Data Retention

We implement reasonable security measures to protect your data but cannot guarantee its absolute security. Your personal information will be retained for the duration necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal information, such as the ability to access, correct, delete, or limit processing of your data. You may also modify communication preferences and revoke consent for marketing communications.

Complaints

If you have concerns regarding our data handling practices, please reach out to us. You also have the right to file a complaint with your local data protection authority.

Contact

For any questions about this Privacy Policy or our data practices, please contact us at +92 332 9540 300.